Topic: Please - Need Help with OddShutdown Problem

[Kid Carrson]

To the Group:

Recently, I upgraded the video card on a computer that runs Windows 98SE.  I had used an old TNT 32 Meg Nvidia Video Card, and updated to an E-GeForce 6200 Video Card.  Everything works great, except.......

When I try to shut down the computer, it hangs, saying "write fault error writing device AUX abort retry fail ignore." 

I have to hit abort, then hit any key to continue, then it restarts the computer, and I select safe mode, and then I can shutdown. 

I have the most updated driver for the video card.  Using a much older driver version, the problem does not exist, but the performance is choppy.  I've contacted both E-Geforce and Nvidia about the problem, but no real help. 

The driver seems to cause Windows to want to write to a device that does not exist.  It seems to be the serial port or parallel port (when I tried a few things in the Bios, it seemed to affect the problem, but not solve it). 


I'm wondering if anyone has ever experienced anything like this before, and if you have any thoughts. 

Alternatively, is it possible to create an easy to use shutdown program that just restarts the computer in safe mode and then shuts the computer down (this is how I currently shut it down, but it would be nice to not have to wait for it to restart, go to safe mode, then shut down).  Thanks.

KC

[Centurus]

This is something I haven't heard about before.

Did you download the most current drivers of nVidia, or the company that released the card?

Not sure, but I think the 6200 series was created even after ME was in use.  Perhaps the card itself might have some issues working under a 98SE environment?  Again, not sure.

If it were me, I'd try going into the Hardware Manager, deleting the graphics card from the hardware list, rebooting the system, and forcing the system to reinstall the card.

Then, download any and all available updates for 98.  I know, hard to do since 98 hasn't been supported in such a long long time.

Only problem I've ever had with a very old card using newer graphics was when I still was using my old 3D Blaster RIVA TNT2 Ultra card released by Creative Labs.  When I would play SFC, the cursor would disappear when it went to the lower half of the screen.  I had installed all the newest utilities, drivers, Direct X, and the problem was always there.  I found out it was the new drivers that did it.  The default drivers that came with the card never produced the problem, but I did have some slower response times when I used the older drivers.  Seems you have that same problem.

[Kid Carrson]

Thanks for the thoughts.  Yep, I got the latest Nvidia driver for 98SE:  Driver Version 81.98.  I tried earlier versions and didn't have the problem, but didn't get very good performance.  I even tried a later unofficial driver (had the same problem). 

I went as far as wiping the hard drive and starting totally over.  Then I loaded just the basics.  When I loaded the 81.98 video card driver, same result.  It's definitely something caused by the Nvidia Driver.

Except for the annoyance at shutdown, it doesn't seem to cause any real problem.  I guess I'm at the stage of wondering if it's possible to just create a small shut down program that does the following steps: 1.  Restart the computer in safe mode  2.  then Shut down the computer once in safe mode. 

Not quite sure how to do that.  I'm hoping someone here might.

Thanks.

KC   

[Don Karnage]

well i think the card is not fully compatible with the system, i know that a tnt/tnt2 pro is old (work for a pentium 3) i have one on my old compaq deskpro EN, but the slot is not agp and i don't think its pci, or maybe a old agp slot and i know that my nvidi geforge 6600 can't be put in this system, the tnt is around 32/64 meg and not going well with multiple ship is sfc, the driver is update well as update as it can be for a old card.

check for a old card that is between the old tnt and the new nvidia and see if you have the same problem.

i have see a computer that wont shutdown, you ask windows to shutdown but the computer did not shut down.

don't know what was the problem.

[Centurus]

In Carrson's case, the problem is a result of the new updated drivers.  The old drivers only cause sluggish performance, if I am not mistaken.

Hopefully someone can be of more help. 

Maybe Nemesis, Stephen, Bonk, or someone else that's very tech knowledgable. 

[Nemesis]

Maybe Nemesis, Stephen, Bonk, or someone else that's very tech knowledgable. 

Its not a problem I have seen before, but a little googling did provide a suggestion.  For some at least this is tied to a conflict between video  and sound drivers.  When you boot in safe mode  you are not using the new video driver so the issue goes away. 

You might want to try uninstalling your sound drivers (making sure you have a copy on hand for reinstalling) and seeing how the system works with no sound.  If the problem goes away then you have isolated the problem.  You can then try reinstalling the sound drivers and see if the installer works around the issue when the video driver is installed first. 

Alternately you might try changing the IRQs being used by the sound card as the new video card may be conflicting with it. 

Let us know what you try and what happens.  Unfortunately we don't always find solutions.  Best of luck.

[Kid Carrson]

Thanks.  How do you change IRQ's?

KC

[Centurus]

Thanks.  How do you change IRQ's?

KC

I believe you do that through the Hardware Manager.  I could be wrong.  I've never had to do that before.

[Javora]

I think I have seen this before but I have to try and find my old Dell notes before I can respond further.  There is a command line change that has to be made somewhere, but for the life of me I can't remember where.  I'll try to find it tomorrow.


Edit:  I found what I was looking for but it was about a EMM386 error that was a result of sound driver conflict.  I don't think this is the same thing but I'll post the solution just in case.


To stop the error from occurring, edit the Config.sys file to reconfigure EMM386.
1.   Click the Start button, click Run, and then type msconfig in the Open box. Click OK.
The System Configuration Utility window appears.
2.   Click the CONFIG.SYS tab
3.   Click to highlight DEVICE=C:\WINDOWS\EMM386.EXE and then click the Edit button.
4.   Edit the line to read as follows:
DEVICE=C:\WINDOWS\EMM386.EXE NOEMS
5.   Click the Apply button then click OK to restart.
The EMM386 error should no longer appear.

[Javora]

Thanks.  How do you change IRQ's?

KC

I believe you do that through the Hardware Manager.  I could be wrong.  I've never had to do that before.

Making the change in Bios should do solve it as well.  Might be easier then fighting with Win98.

[Centurus]

Thanks.  How do you change IRQ's?

KC

I believe you do that through the Hardware Manager.  I could be wrong.  I've never had to do that before.

Making the change in Bios should do solve it as well.  Might be easier then fighting with Win98.

You're more than likely right.  I remember how tempermental 98 was when it came to very critical system changes.

[The Bar-Abbas Anomaly]

 

Does everything show up normall in Device Manager KC, or do you have some "!" or "X" in there...?


Unfortunately, my best recommendation is to dump '98.  It was pretty good 10 years ago, but there's almost no reason not to at least be running Win2000 these days.

[Kid Carrson]

guys, thanks for all the thoughts and ideas.

we've experienced the same issue with all of our computers getting the card upgrade (5 different computers using 2 different mobo configs).  we're pretty old fashioned at our offices here (word perfect 6 is our main word processor), and only upgrade when we must.

the cards work fine except for shutdown.  everything shows as fine no conflicts in device manager.  the video card driver just does something odd at shutdown.  we don't have this problem if we're just doing a restart.

the good news is that we get our first xp pro comp next week.  we expect to get 4 or 5 over the next year or two and replace the existing ones. 

thanks for all the ideas.  if i ever figure it out, i'll let you know.

kc

ps i'm holding my baby boy whose asleep, so it's hard to type.

[Don Karnage]

so since you upgrade to new com, what is the old com and what you do with it?

you must be too far from me or i might be interested in a old com since mine is not working fine.

[Beeblebrox]

I'm not very technical but I know a bunch of people who are.  This forum supplies free tech support--all you need to do is register to join the forum and off you go.  I'm sorry I don't have a solution in hand but maybe the guys over at Tech Support Guy can help.  Best of luck and try not to lose your patience and initiate a computer-involved rage-related hammering incident.

http://forums.techguy.org/

[Javora]

I'm not very technical but I know a bunch of people who are.  This forum supplies free tech support--all you need to do is register to join the forum and off you go.  I'm sorry I don't have a solution in hand but maybe the guys over at Tech Support Guy can help.  Best of luck and try not to lose your patience and initiate a computer-involved rage-related hammering incident.

http://forums.techguy.org/

Another place to try is here:

http://www.techsupportforum.com/

One of the moderators from that place has posted here from time to time, so I like to give this site a plug when I can.