Topic: Norton antivirus disables thousands (at least) of Chinese computers.  (Read 1723 times)

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Offline Nemesis

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Link to full article

Quote
A signature update to Symantec's anti-virus software crippled thousands of Chinese PCs Friday when the security software took two critical Windows .dll files for malware.

According to numerous blog entries from Chinese computer users, a virus signature database seeded yesterday mistook two system files of a Chinese edition of Windows XP SP2 as a Trojan horse which Symantec dubs "Backdoor.Haxdoor." The anti-virus software -- Norton AntiVirus, for example, or the anti-virus component of the Norton 360 or Norton Internet Security suites -- then quarantined the netapi32.dll and lsasrv.dll files.


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Offline Centurus

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This is proof to everyone that says Norton sucks is wrong!!!!  :-D
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Offline Dash Jones

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Hmm, I would suspect that there were several hackers from China that led to this assumption from Norton...analyzing a virus found that it had those files in relation to it...and found it was relatively non-harmful on Western Computers?

Then disabled it and low and behold, those computers from the same nation as the hackers suddenly developed problems?
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Offline Nemesis

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Considering that Norton also did the same to Church software in England last year I'd say it was Norton messing up.  Expect more of the same from all antivirus and antispyware suppliers as time goes on.
Do unto others as Frey has done unto you.
Seti Team    Free Software
I believe truth and principle do matter. If you have to sacrifice them to get the results you want, then the results aren't worth it.
 FoaS_XC : "Take great pains to distinguish a criticism vs. an attack. A person reading a post should never be able to confuse the two."

Offline Javora

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This sort of thing is nothing new, I swear that people have short memories.  Does anyone still remember (besides me) when Trend Micro released a patch that totally screwed up thousands of computers??!?  That included Japan's traffic controller systems by the way.  That patch from Trend Micro forced me to reformat/reload my system.

Offline Nemesis

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I have occasionally heard bad things about Trend Micro but don't recall any particular incident probably because I've never even seen their software for sale here.

Way back one of the anti virus companies misidentified PKZip as a virus and the reponse was so slow from them that a new version of PKZip was released just to stop all the complaints.  So yes this has been an ongoing issue.
Do unto others as Frey has done unto you.
Seti Team    Free Software
I believe truth and principle do matter. If you have to sacrifice them to get the results you want, then the results aren't worth it.
 FoaS_XC : "Take great pains to distinguish a criticism vs. an attack. A person reading a post should never be able to confuse the two."

Offline Electric Eye

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Hey, as long as Norton disables Chinese P/Cs then I'm all for it! I do not think Norton will be getting a lot of customers there though, I imagine McAffee is gloating over there right now.

Offline KBF MalaK

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That is a scary situation considering Symantec's products used to be part of a Windows install. I think this is yet another round in MS corporate warfare scheme against the world to force everyone to buy x-boxs' and use MSN as their mail service.
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Offline Just plain old Punisher

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I hate norton products. Absolute bloatware.

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Offline Commander Maxillius

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I hate norton products. Absolute bloatware.

Non-uninstallable bloatware
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