Topic: Windows protection error - help

[Kid Carrson]

I'm setting up a new computer, installing programs, and everything is fine, until.....

I try to install SFC OP.  It seems to install fine, but when I try to run it, it crashes and then I get this Windows Protection Error, and can't get the computer restarted. 

I'm guessing it's a bad video card, which runs OK when there are no visually demanding programs but can't run SFC OP.  Is that a fair guess?  Any thoughts or ideas?

Thanks.

KC

[Sirgod]

Does your Device manager show anything?

Right click on My Computer, choose properties, device manager. Since It's a new install, the drivers might be out of date.

Might do a google search for Belarc advisor and post the results here of the system. It will go a long ways in figuring out your problems.

Stephen

[Kid Carrson]

Thanks.  I'll run Belarc.

What's so wierd is that except for the SFC OP, I've had no problems at all.   But, this is the only game - the rest is work related simple programs.

KC

[Sirgod]

That is odd KC. Yeah let us know what Belarc shows.

Stephen

[Kid Carrson]

Stephen:

Thanks for the thoughts.  I checked Belarc, and it looked just like my other work computers. 

So ... I decided to swap out video cards, and bingo, that was it!  Very odd that the card worked for basic work programs: excel, word, wordperfect, but not for the SFC OP game.  The first card was new, but must have had a problem.  Go figure!

I appreciate the help.

KC

[Sirgod]

Hey No Problem, always happy to help. That's what we are here for after all.

Just glad you got it figured out.

Have a great evening.

Stephen