AH! Here we go... MSN Gaming Zone Folder in Question:
http://support.microsoft.com/kb/q186161/Zone: How to Remove and Reinstall the Zone Software
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Article ID : 186161
Last Review : June 17, 2005
Revision : 2.1
This article was previously published under Q186161
SUMMARY
This article describes how to manually remove and reinstall the MSN Gaming Zone software.
MORE INFORMATION
To remove and reinstall Zone.com software manually, follow these steps: 1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Add/Remove Programs.
3. On the Install/Uninstall tab, click Zone.com, and then click Add/Remove.
4. Follow the instructions on the screen to remove Microsoft MSN Gaming Zone.
5. Remove Zone.com Heartbeat ActiveX control or plug-in.
For additional information about how to do this, click the article number below to view the article in the Microsoft Knowledge Base:
225041 (
http://support.microsoft.com/kb/225041/EN-US/) Zone: How to Remove the Heartbeat ActiveX Control
6. Empty the Temporary Internet Files folder.
7. Visit the following Zone.com Web site to reinstall the Zone software:
http://classic.zone.msn.com/services/install.asp (
http://classic.zone.msn.com/services/install.asp)
Zone: How to Remove the Heartbeat ActiveX Control
View products that this article applies to.
Article ID : 225041
Last Review : June 17, 2005
Revision : 1.1
This article was previously published under Q225041
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SUMMARY
MORE INFORMATION
Microsoft Internet Explorer 4.0 or Later
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SUMMARY
This article describes how to remove the Heartbeat ActiveX Control from your computer.
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MORE INFORMATION
To remove the Heartbeat ActiveX Control from your computer, use the appropriate method for your Web browser.
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Microsoft Internet Explorer 4.0 or Later
1. Quit Internet Explorer if it is running.
2. Click Start, point to Settings, and then click Control Panel.
3. Double-click Internet.
4. Under Temporary Internet Files, click Settings, and then click View Objects.
5. Click the HearbeatCtl Class program file.
NOTE: If the HeartbeatCtl Class program file is damaged, it may be displayed as a string of characters:
{AE1C01E3-0283-11D3-9B3F-00C04F8EF466}
6. On the File menu, click Remove Program File. When you are prompted to confirm the removal of the program file, click Yes.
7. Restart your computer.
If this fails to remove the program file, follow these steps: 1. Click Start, click Run, and then type cmd on Windows NT-based systems, or command on Windows 9x-based systems, and then click OK.
2. Type cd \ and press ENTER.
3. Type cd and then the directory name of your Windows installation and press ENTER.
NOTE: This is typically winnt or windows.
4. Type cd "downlo~1" (with the quotation marks around downlo~1) and then press ENTER.
5. Type del heartbeat.inf and press ENTER.
6. Type del hrtbeat.ocx and then ENTER.
7. Type del zsetup.exe and then ENTER.
8. Type Exit and press ENTER.
9. Restart your computer.
NOTE: You may find the files are located within a folder called Conflict.x, where x is a sequential number starting at 1 and continuing for as long as there are Conflict folders. If the above steps do not work, try the the following steps: 1. Repeat steps 1-4 above.
2. Type DIR, and then press ENTER.
3. If you find folders titled Conflict.x, type the following for your Windows operating system, and then press ENTER:
Windows 98, Windows Millennium Edition, or Windows NT 4.0
Deltree Conflict.x
where x is the number of the folder listed.
Windows 2000 or Windows XP
Rmdir /s Conflict.x
where x is the number of the folder listed.
4. Repeat this step for each Conflict.x folder listed.
5. Type Exit, and then press ENTER to close the Command Prompt.
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• Microsoft Zone.com
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Keywords: kbui kbenv kbhowto KB225041
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