Leroy there is another option than leaving your phone line tied up for 30 hours straight. Go down to a local computer shop that is not one of the big chain stores. Digilink would be a good choice if you have one near you. Anyway, call or go down and ask if one of these places will download the file on their broadband for you. The places that do this will usually charge $5~6 dollars for the download and the CD. This will save you a lot of time and aggravation for you and your family members. Hope this helps.