Topic: How To Replace Mouse Balls /OT  (Read 1650 times)

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Offline 2step

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How To Replace Mouse Balls /OT
« on: June 29, 2004, 01:33:40 am »
    How To Replace Mouse Balls                                             
                                                                           
    I don't know how they wrote this with a straight face.  This was a real
     memo put out by one of IBM's engineers to its employees in all         
    seriousness. It went to all field engineers about a computer
peripheral
    problem. The                                                           
    author of this memo was quite genuine. The engineers rolled on the     
    floor!                                                                 
    Especially note the last couple of sentences.                           
                                                                           
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~                             
    Re: Replacement of Mouse Balls.                                         
                                                                           
    If a mouse fails to operate or should it perform erratically, it may   
    need a ball replacement.  Mouse balls are now available as FRU
(Field Replacement Units).  Because of the delicate nature of this
procedure,replacement                                                   
    of mouse balls should only be attempted by properly trained
personnel. 
                                                                           
    Before proceeding, determine the type of mouse balls by examining
the   
    underside of the mouse. Domestic balls will be larger and harder
than   
    foreign balls. Ball removal procedures differ depending upon the       
    manufacturer of the mouse.                                             
                                                                           
    Foreign balls can be replaced using the pop-off method. Domestic
balls 
    are replaced by using the twist-off method.                             
                                                                           
    Mouse balls are not usually static sensitive. However, excessive       
    handling can result in sudden discharge.  Upon completion of ball       
    replacement,                                                           
    the mouse may be used immediately.                                     
                                                                           
    It is recommended that each person have a pair of spare balls for       
    maintaining optimum customer satisfaction. Any customer missing his     
    balls should contact the local personnel in charge of removing and     
    replacing                                                               
    these necessary items. Please keep in mind that a customer without     
    properly                                                               
    working balls is an unhappy customer.                                   
                                                                           
                                                   

Offline SkyFlyer

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Re: How To Replace Mouse Balls /OT
« Reply #1 on: June 29, 2004, 01:53:55 am »
Quote
Any customer missing his balls... ... these necessary items

 
Quote
Please keep in mind that a customer without properly working balls is an unhappy customer.

I would be pretty unhappy too...
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