Topic: Kinda OT, but can someone help me with a problem on... (Read 1408 times)

FutureTem · « **on:** March 03, 2003, 01:46:56 am »

... Star Trek: Away Team? I recently bought it for a few bucks, but I cant install it. Always when I try, the installshield wizard at the very beginning loads toll 99%, then stops. After some time it disappears, but does not continue to start the install programm itself. However, I noticed that 2 files remain active in the background until I remove the CD.

I've tried this numerous times, but it just doesnt work. I also downloaded the demo version, but it shows the same error. I think it may be connected to my system (I'm using Windows XP Home), but I'm not sure. Is anybody familiar with this problem, and if yes, what can I do about it?

GE-Raven · « **Reply #1 on:** March 03, 2003, 10:33:45 am »

Do you have an Anti-Virus Program running. If it is Norton diable the real-time protection then run the installer.

If not... Not sure what is the problem... except you might have a virus

!

Dan Hagerty · « **Reply #2 on:** March 03, 2003, 02:20:12 pm »

If you purchased the game, you should contact Activision Customer Support.

I did a quick search on our searchable Customer Support site and found this:

Game will not install

Perhaps it may help. If not, you can search the site yourself.

FutureTem · « **Reply #3 on:** March 03, 2003, 01:46:56 am »

... Star Trek: Away Team? I recently bought it for a few bucks, but I cant install it. Always when I try, the installshield wizard at the very beginning loads toll 99%, then stops. After some time it disappears, but does not continue to start the install programm itself. However, I noticed that 2 files remain active in the background until I remove the CD.

I've tried this numerous times, but it just doesnt work. I also downloaded the demo version, but it shows the same error. I think it may be connected to my system (I'm using Windows XP Home), but I'm not sure. Is anybody familiar with this problem, and if yes, what can I do about it?

GE-Raven · « **Reply #4 on:** March 03, 2003, 10:33:45 am »

Do you have an Anti-Virus Program running. If it is Norton diable the real-time protection then run the installer.

If not... Not sure what is the problem... except you might have a virus

!

Dan Hagerty · « **Reply #5 on:** March 03, 2003, 02:20:12 pm »

If you purchased the game, you should contact Activision Customer Support.

I did a quick search on our searchable Customer Support site and found this:

Game will not install

Perhaps it may help. If not, you can search the site yourself.

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