Topic: Please post reasons why you can't connect to D2  (Read 3476 times)

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Lepton1

  • Guest
Please post reasons why you can't connect to D2
« on: February 06, 2003, 12:47:55 pm »
I have never been able to connect to D2 since I got ADSL with either OP or EAW.  Perhaps if people post why they think they can't connect too, we will figure out the problem and fix it.  So post if you can't connect to D2 with any details you think might be important i.e connection type, speed, system specs, symptoms of not connecting, etc.  Thanks.

As for me I have ADSL from SBC max 1.5Mbps, windows 98SE, running Norton internet security with personal firewall, symptoms: can get to the server list, I do connect in that I see my starting prestige, but shipyard, map, etc never fill in with anything nor does chat start up, then I get lost connection to server message.  The servers are indeed active as the billboard says people are logged on.

Lepton1

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #1 on: February 06, 2003, 07:46:42 pm »
bump

Pestalence

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #2 on: February 06, 2003, 08:05:37 pm »
you posted your own problem.. Norton Internet Security and personal firewall.... try disabeling this then connecting and see if it plays...


also here is the information from the SFC 3 CD on networking which pertains to Norton Firewall...

Quote:


Norton Personal Firewall

If Norton Personal Firewall has been installed using the default settings, it will detect when any unrecognized or new program, such as Starfleet Commander 3, attempts to access the Internet. Each time SFC3 attempts to connect to the Internet on a unique port, the Internet Access Control window will appear, prompting the user to set the access level for that program. If the user selects ?Permit this application to access the Internet?, and then selects OK for each, the access level will be set the first time the user connects to the Dynaverse, and no further action is needed.

This detection can be preempted by setting the access level for SFC3 before starting the game. To do this, launch Norton Personal Firewall, and select Internet Access Control. Select Add, and the ?Select an application to configure its Internet access? window should appear. Next, double-click on ?Star Trek Starfleet Command III?, and then select ?Play Star Trek Starfleet Command III?. Select Open, and the Internet Access Control window should appear. Select ?Permit this application to access the Internet? and then OK. The Choose Application Category window should now appear, and unless the user has a preference, they should select ?General? as the category and then OK.

These instructions pertain to Norton Personal Firewall 2002, and other versions may require other steps or the prompts and dialogue may be worded differently. If using another version, consult the documentation and proceed using the above instructions as a guide.





also look in the the file Network.rtf found in SFC 3\ Docs\Help folder.. this may contain information to help you... Also, if your ADSL modem has both USB and Ethernet connections... use the USB connection as the Ethernet Connection may have a built in router on it that may disrupt online play in Dynaverse and GSA...


hopefully this will help...

 
« Last Edit: December 31, 1969, 06:00:00 pm by Pestalence »

SirWilliam

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #3 on: February 06, 2003, 09:33:37 pm »
If your problem is due to Norton's it would be really strange.  I have run three different versions of Norton's (I upgrade to the newest version every year) with every SFC since the original and as long as I have permitted it, it has never been a problem.  I would make sure you have permitted the program in Norton's but then you have probably already done that.  

Lepton1

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #4 on: February 06, 2003, 11:48:53 pm »
I guess I should have included more in my initial post.  I have even tried turning off firewall and still does not work.  I can connect via GSA to other player for both SFC2 and 3 with firewall on.  Issue is with d2 (SFC2:EAW and OP) not d3 (SFC3).  Program is permitted in Norton.  USB connection is not an option, must use ethernet, but that shouldn't be it as I would have all those other router problems and I don't.  Here is what I think it is.  When I have tried to determine my external IP address, it is rather long.  Perhaps, the d2 code cannot parse the long address as it is not the standard format  (i.e xxx.xxx.xxx.xxx).  

Karnak

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #5 on: February 07, 2003, 04:47:58 pm »
b

Lepton1

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #6 on: February 09, 2003, 01:44:18 pm »
bumpy. bump. bump

**DONOTDELETE**

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #7 on: February 09, 2003, 03:33:37 pm »
Are you using a router?

If so, D3 and D2 do not behave the same way.
D3 can use UPnP to connect through the router,
but D2 cannot and in fact UPnP will screw up
any manual port forwarding you have done for
the D2.

See my post here:
OP D2 Router/WinXP Help Needed: Firewall Error

Do you really have an IPv6 address?
RFC2374:
ftp://ftp.ipv6.org/pub/rfc/rfc2374.txt
(it seems ftp links are not allowed in the UBB URL tag...)
If so, you may be SOL. But you're likely on the fastest networks
in the world! Maybe you are looking at the MAC (machine
addressable code) address?

Are you using a proxy server? If so - kill it.
(If your ISP will let you...)
After, have a look at my website (below), Does it
report an IPv4 address?

Have you asked your ISP if they are filtering any ports
and if so which ones?

In general I find Norton destabilises windows installations
so that their behaviour can no longer be predicted.
You are now running Norton-Windows not MS-Windows.

Have you been able to connect to the D2 in the past?
When did it stop?

What happens If you re-install windows (without norton)?

Have you ever installed an "Internet Accelerator" program?
If so, uninstall and re-install the tcp/ip stack, or windows itself.

Are you using a USB modem and access manager?
If so, ask for the ethernet modem and upgrade to XP
and do not install the ISP's access manager.

Don't take any drastic action on my suggestion alone though,
these are just some thoughts.  
« Last Edit: December 31, 1969, 06:00:00 pm by rajnsaj »

Lepton1

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #8 on: February 15, 2003, 01:33:30 pm »
Router: No or as I have said I would be having other router-based problems.  Connection to internet is through PPPoE protocol over ADSL.

All that IPv6 stuff is too much for me to figure.

No proxy server that I am aware of.  Certainly none I  have set up since I would have no idea how to.

ISP provider could be filtering ports but wouldn't I be having problems with D3 then?

D2 only ever worked when I had dial-up connection but that was like a year ago.  Has never worked wit ADSL.

No accelerators. No access manager that I am aware of, but what exactly is an access manager?  ADSL modem is ethernet-based, not USB.

Can anyone post which ports need to be open for SFC2:EAW?

Thanks for all the feedback.

**DONOTDELETE**

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #9 on: February 15, 2003, 02:11:35 pm »
Try the ports listed here (well tested):

 LinkSys BEFSR41 for GSA and SFC

That might help?  

Lepton1

  • Guest
Please post reasons why you can't connect to D2
« Reply #10 on: February 06, 2003, 12:47:55 pm »
I have never been able to connect to D2 since I got ADSL with either OP or EAW.  Perhaps if people post why they think they can't connect too, we will figure out the problem and fix it.  So post if you can't connect to D2 with any details you think might be important i.e connection type, speed, system specs, symptoms of not connecting, etc.  Thanks.

As for me I have ADSL from SBC max 1.5Mbps, windows 98SE, running Norton internet security with personal firewall, symptoms: can get to the server list, I do connect in that I see my starting prestige, but shipyard, map, etc never fill in with anything nor does chat start up, then I get lost connection to server message.  The servers are indeed active as the billboard says people are logged on.

Lepton1

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #11 on: February 06, 2003, 07:46:42 pm »
bump

Pestalence

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #12 on: February 06, 2003, 08:05:37 pm »
you posted your own problem.. Norton Internet Security and personal firewall.... try disabeling this then connecting and see if it plays...


also here is the information from the SFC 3 CD on networking which pertains to Norton Firewall...

Quote:


Norton Personal Firewall

If Norton Personal Firewall has been installed using the default settings, it will detect when any unrecognized or new program, such as Starfleet Commander 3, attempts to access the Internet. Each time SFC3 attempts to connect to the Internet on a unique port, the Internet Access Control window will appear, prompting the user to set the access level for that program. If the user selects ?Permit this application to access the Internet?, and then selects OK for each, the access level will be set the first time the user connects to the Dynaverse, and no further action is needed.

This detection can be preempted by setting the access level for SFC3 before starting the game. To do this, launch Norton Personal Firewall, and select Internet Access Control. Select Add, and the ?Select an application to configure its Internet access? window should appear. Next, double-click on ?Star Trek Starfleet Command III?, and then select ?Play Star Trek Starfleet Command III?. Select Open, and the Internet Access Control window should appear. Select ?Permit this application to access the Internet? and then OK. The Choose Application Category window should now appear, and unless the user has a preference, they should select ?General? as the category and then OK.

These instructions pertain to Norton Personal Firewall 2002, and other versions may require other steps or the prompts and dialogue may be worded differently. If using another version, consult the documentation and proceed using the above instructions as a guide.





also look in the the file Network.rtf found in SFC 3\ Docs\Help folder.. this may contain information to help you... Also, if your ADSL modem has both USB and Ethernet connections... use the USB connection as the Ethernet Connection may have a built in router on it that may disrupt online play in Dynaverse and GSA...


hopefully this will help...

 
« Last Edit: December 31, 1969, 06:00:00 pm by Pestalence »

SirWilliam

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #13 on: February 06, 2003, 09:33:37 pm »
If your problem is due to Norton's it would be really strange.  I have run three different versions of Norton's (I upgrade to the newest version every year) with every SFC since the original and as long as I have permitted it, it has never been a problem.  I would make sure you have permitted the program in Norton's but then you have probably already done that.  

Lepton1

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #14 on: February 06, 2003, 11:48:53 pm »
I guess I should have included more in my initial post.  I have even tried turning off firewall and still does not work.  I can connect via GSA to other player for both SFC2 and 3 with firewall on.  Issue is with d2 (SFC2:EAW and OP) not d3 (SFC3).  Program is permitted in Norton.  USB connection is not an option, must use ethernet, but that shouldn't be it as I would have all those other router problems and I don't.  Here is what I think it is.  When I have tried to determine my external IP address, it is rather long.  Perhaps, the d2 code cannot parse the long address as it is not the standard format  (i.e xxx.xxx.xxx.xxx).  

Karnak

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #15 on: February 07, 2003, 04:47:58 pm »
b

Lepton1

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #16 on: February 09, 2003, 01:44:18 pm »
bumpy. bump. bump

**DONOTDELETE**

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #17 on: February 09, 2003, 03:33:37 pm »
Are you using a router?

If so, D3 and D2 do not behave the same way.
D3 can use UPnP to connect through the router,
but D2 cannot and in fact UPnP will screw up
any manual port forwarding you have done for
the D2.

See my post here:
OP D2 Router/WinXP Help Needed: Firewall Error

Do you really have an IPv6 address?
RFC2374:
ftp://ftp.ipv6.org/pub/rfc/rfc2374.txt
(it seems ftp links are not allowed in the UBB URL tag...)
If so, you may be SOL. But you're likely on the fastest networks
in the world! Maybe you are looking at the MAC (machine
addressable code) address?

Are you using a proxy server? If so - kill it.
(If your ISP will let you...)
After, have a look at my website (below), Does it
report an IPv4 address?

Have you asked your ISP if they are filtering any ports
and if so which ones?

In general I find Norton destabilises windows installations
so that their behaviour can no longer be predicted.
You are now running Norton-Windows not MS-Windows.

Have you been able to connect to the D2 in the past?
When did it stop?

What happens If you re-install windows (without norton)?

Have you ever installed an "Internet Accelerator" program?
If so, uninstall and re-install the tcp/ip stack, or windows itself.

Are you using a USB modem and access manager?
If so, ask for the ethernet modem and upgrade to XP
and do not install the ISP's access manager.

Don't take any drastic action on my suggestion alone though,
these are just some thoughts.  
« Last Edit: December 31, 1969, 06:00:00 pm by rajnsaj »

Lepton1

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #18 on: February 15, 2003, 01:33:30 pm »
Router: No or as I have said I would be having other router-based problems.  Connection to internet is through PPPoE protocol over ADSL.

All that IPv6 stuff is too much for me to figure.

No proxy server that I am aware of.  Certainly none I  have set up since I would have no idea how to.

ISP provider could be filtering ports but wouldn't I be having problems with D3 then?

D2 only ever worked when I had dial-up connection but that was like a year ago.  Has never worked wit ADSL.

No accelerators. No access manager that I am aware of, but what exactly is an access manager?  ADSL modem is ethernet-based, not USB.

Can anyone post which ports need to be open for SFC2:EAW?

Thanks for all the feedback.

**DONOTDELETE**

  • Guest
Re: Please post reasons why you can't connect to D2
« Reply #19 on: February 15, 2003, 02:11:35 pm »
Try the ports listed here (well tested):

 LinkSys BEFSR41 for GSA and SFC

That might help?