Topic: The Response I Got From Activision About The Patch... (Read 11216 times)

rmahannah · « **on:** November 07, 2003, 02:28:23 pm »

Here is the whole thing...

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Date: Fri, 7 Nov 2003 12:03:33 -0800 (PST)
To: ray061968@yahoo.com
From: "Activision Customer Support" <cs7@activision.com> | Add to Address Book
Subject: I was wondering what the status of the final patch for the game was. I know t... [Incident: 031107-000137]

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Subject
---------------------------------------------------------------
I was wondering what the status of the final patch for the game was. I
know t...

Discussion Thread
---------------------------------------------------------------
Response (Christopher O'Neill) - 11/07/2003 12:03 PM
Hello,

Thank you for taking the time to contact Activision Customer Support.

We are sorry to hear that you are experiencing problems with one of our
titles.

We cannot divulge information regarding future patches for our games.

Keep checking our website and various game messageboards for
information on any game patches.

Auto-Response - 11/07/2003 11:54 AM
Title: 1.01 BETA Patch
Link:
https://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/std_adp.php?p_faqid=10316&p_created=1046200541

Title: Game crashes when I come back to GameSpy after a skirmish game.
Link:
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Title: Why does the game sometimes pause in a Battlefest skirmish game?
Link:
https://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/std_adp.php?p_faqid=9846&p_created=1036689757

Title: Can the voice overs be turned off in the game?
Link:
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Title: The game does not install properly. The game files are corrupted
Link:
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Customer - 11/07/2003 11:54 AM
I was wondering what the status of the final patch for the game was. I
know there are legal issues going on right now concerning that game and
the license, but it has been over a year since release. Is there a
realistic time frame for the release of the patch that you know of??
Thanks!

Question Reference #031107-000137
---------------------------------------------------------------
Platform: PC
Title: Star Trek: Starfleet Command III
Contact Information: ray061968@yahoo.com
Date Created: 11/07/2003 11:54 AM
Last Updated: 11/07/2003 12:03 PM
Status: Waiting

Explanation
---------------------------------------------------------------

Christopher O'Neill
Activision Customer Support Representative

vsfedwards · « **Reply #1 on:** November 07, 2003, 02:38:38 pm »

Translation: We at Activision cant be worried with a patch at the moment, please check back in a year. We will think about it then.

Sethan · « **Reply #2 on:** November 07, 2003, 02:58:06 pm »

Quote:

Translation: We at Activision cant be worried with a patch at the moment, please check back in a year. We will think about it then.

Alternate Translation: You're still playing this thing? We have new games out you know. Go buy one of them and quit bugging us.

grave · « **Reply #3 on:** November 07, 2003, 03:14:23 pm »

yet a nother example of how little activison CARES about us as consumers of there titles and how little they care about SFCiii you all must remember that they get paied from other titles too so why would they care if it takes them a damn year to patch a game they dont even need to keep afloat. as you can see im fed up with activion and there neglect to make a good game. if they were a car compaiy they would have been sued so damn fast but sence its only a game why should they care. i mean [bleep] lok at sfc2 and op. taldren and Dave pached thoseuntill there are almose undeniably perfect now WTF why cant activion just do the damn same and relice several little patches ............ oh ya i remember now they just whant to get the ONE patch done and then be ever and done with the game and to the hell with us

vsfedwards · « **Reply #4 on:** November 07, 2003, 03:17:54 pm »

"Hello activision helpline. If this is a query regarding sfc3, please hang up now. For other games please press one"

Klingon Fanatic · « **Reply #6 on:** November 07, 2003, 05:12:23 pm »

At this point can we say: "CLASS ACTION LAWSUIT" ?

I mean technically, it might qualify as a defective product.

KF

rmahannah · « **Reply #7 on:** November 08, 2003, 08:14:48 am »

It's just frustrating!!! Just like when Klingon Academy was abandoned... That's still a damn good game!!

Cleaven · « **Reply #10 on:** November 08, 2003, 08:35:45 am »

They're the sort of lawyers that find you.

vsfedwards · « **Reply #12 on:** November 08, 2003, 08:46:28 am »

"no win no fee basis" ....like hell

J'inn · « **Reply #15 on:** November 08, 2003, 07:07:06 pm »

Did someone say . . . fees?? <slobber>

Alidar Jarok · « **Reply #16 on:** November 08, 2003, 09:24:32 pm »

digi · « **Reply #18 on:** November 09, 2003, 04:20:44 am »

I've only bought one other Activision game since SFC3. As soon as a realised my mistake I took the product back and got a refund. Are they any others here boycotting Activision products?

So ACTIVISION you're at least losing my sales over this issue.

News:

Topic: The Response I Got From Activision About The Patch... (Read 11216 times) var addthis_config = {"data_track_clickback":true};

rmahannah

vsfedwards

Sethan

grave

vsfedwards

TalonClaw

Klingon Fanatic

rmahannah

rmahannah

rmahannah

Cleaven

rmahannah

vsfedwards

Sirgod

Alidar Jarok

J'inn

Alidar Jarok

NCC2012

digi

vsfedwards

Topic: The Response I Got From Activision About The Patch... (Read 11216 times)